Frequently Asked Questions
Welcome to the FYHO® FAQ page!
Here, you'll find answers to common questions about our products, ordering process, shipping, and more. If you have any additional questions, feel free to contact our customer service team at support@fyho.co.
Ordering and Payment
How do I place an order?
You can place an order directly through our website, fyho.co. Simply browse our collection, select your desired product, and proceed to checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and financing options through Shop Pay Installments.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us within 24 hours of placing it. After this window, we cannot guarantee changes or cancellations as processing begins immediately. However, we offer a 100% money-back guarantee if there are any issues with your order.
Shipping and Delivery
How long will it take to receive my order?
Standard shipping typically takes 7-10 business days. Processing times may vary depending on stock availability. Feel free to reach out at any time to check stock!
How can I track my order?
You will receive a confirmation email with a tracking number once your order has been shipped. Use this tracking number to monitor your delivery status.
Product Care and Maintenance
How do I care for my FYHO® products?
Our products are designed with durability and ease of use in mind. For regular maintenance, follow the specific care instructions provided with each product. Common methods include wiping with a clean cloth, avoiding harsh chemicals, and storing in suitable conditions.
Returns and Exchanges
What is your return policy?
We offer a 100% money-back guarantee for all our products. If you're not completely satisfied, you can return your products for a full refund or exchange at any time.
How do I initiate a return or exchange?
To initiate a return or exchange, contact our customer service team at support@fyho.co. Our team will provide you with detailed instructions.
Warranty
Do you offer a warranty on your products?
Yes, we offer a lifetime warranty on all our products. This warranty covers manufacturing defects and issues with materials or workmanship.
Contact Us
If you have any other questions or need further assistance, please contact our customer service team:
Email: support@fyho.co
Thank you for choosing FYHO®. We are dedicated to providing you with innovative and enjoyable products that enhance your daily life.